Privacy Policy

Privacy Policy

Last updated: 02/01/2026

Welcome to Lino Perros. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or shop on www.linoperros.com (“Website”).

By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Secure Shopping Commitment

We follow appropriate technical and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we take reasonable steps to ensure data security, please note that no method of online transmission or electronic storage is completely secure.

2. Information Collection & Usage

a. Information You Provide

We collect information that you voluntarily provide when you:

  • Place an order

  • Create an account

  • Subscribe to emails, SMS, WhatsApp, or other updates

  • Contact customer support

This information may include:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment-related information (processed via secure third-party gateways)

  • Order history and preferences

You may choose not to provide certain details; however, this may limit your ability to use specific features of the Website.

You may also share information of another individual (such as a recipient’s name and address) when placing a gift order.

b. Communication Consent

By providing your contact details, you consent to receive transactional and service-related communications (including SMS, WhatsApp, RCS, and calls), even if your number is registered under DND/NCPR, in accordance with applicable TRAI regulations.

c. Automatically Collected Information

We may automatically collect non-personal information such as:

  • Browser type and device details

  • IP address

  • Pages viewed and browsing activity

  • Cookies and similar technologies

Cookies help us enhance functionality, analyze traffic, and improve user experience. You may disable cookies through your browser settings, though certain features of the Website may not function optimally.

3. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Improve Website functionality and user experience

  • Send transactional updates and relevant promotions (where permitted)

  • Conduct internal analytics and surveys

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory obligations

You may opt out of promotional communications at any time using the unsubscribe link provided in our messages.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only:

  • With trusted third-party service providers (payment processors, logistics partners, marketing tools) for business operations

  • When required by law or legal authorities

  • To protect the rights, safety, or property of Lino Perros and its users

Wherever possible, we require third parties to handle your data in a manner consistent with this Privacy Policy.

5. Aggregate & Business Transfer Information

We may use anonymized or aggregated data to improve Website performance and share such data for analytics purposes.

In the event of a merger, acquisition, or business transfer, customer information may be transferred as part of business assets, subject to the protections outlined in this Privacy Policy.

6. SMS & RCS Policy

  • SMS and RCS notifications are sent only to users who have opted in or engaged with our services

  • Customer information is not shared externally for messaging purposes

  • You may opt out at any time using the instructions provided in the message

7. Data Security

We use industry-standard security practices, including encryption and secure servers, to protect personal information during transmission and storage.

8. Access & Correction of Information

You have the right to access, update, or correct your personal information.
For assistance, please contact us at customercare@linoperros.com.

9. Children’s Privacy

Our Website is intended for users aged 18 years and above. We do not knowingly collect personal information from minors.

10. Phishing Awareness

Lino Perros will never request sensitive information such as passwords, OTPs, or card details via unsolicited emails, calls, or messages. Please report suspicious communication immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated policy.

12. Governing Terms

Your use of this Website is also subject to our Terms of Use. Any disputes relating to privacy will be governed by Indian laws.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Lino Perros
Email: customercare@linoperros.com
Website: www.linoperros.com